Privacy Policy
Last updated: April 13, 2025
This Privacy Policy outlines how Pintch Point collects, uses, and protects your information when you create an account and use our app or services. It applies to all users, including tenants, landlords, property managers, and service providers.
1. Information We Collect
Personal Information
We may collect the following personal data when you register or use our services:
- Name, email address, and phone number
- Billing and payment details
- Property-related information (owned, managed, or rented)
- Messages and communication records within the app
- User preferences and profile settings
Automatically Collected Information
When you use our app, we may collect data automatically, such as:
- Device type, operating system, and browser settings
- IP address and approximate location
- App usage behavior and activity logs
- Interaction patterns (such as clicks, views, or navigation flow)
2. How We Use Your Information
We use your information to:
- Provide and personalize our services
- Facilitate transactions and rental agreements
- Send important updates and notifications
- Analyze usage trends to improve performance
- Enhance platform security and fraud prevention
- Meet legal and compliance obligations
3. Sharing of Information
Your information may be shared in the following cases:
- With verified service providers (e.g., maintenance teams, payment processors)
- With property managers, landlords, or tenants as required for service delivery
- With legal authorities when legally mandated
- With trusted third-party tools and partners under strict confidentiality agreements
4. Data Security
We take appropriate measures to protect your data, including:
- Encrypting sensitive personal and financial information
- Conducting routine security reviews and vulnerability scans
- Implementing strict role-based access controls
- Storing data securely with backup and recovery protocols
5. Your Rights and Choices
As a user, you have the right to:
- Access and review your personal data
- Request corrections or updates to your data
- Request data deletion, subject to legal and contractual obligations
- Opt out of non-essential communications
- Export or transfer your data (data portability)
6. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences and settings
- Enhance app performance and functionality
- Analyze traffic and engagement patterns
- Improve security and prevent misuse
You can manage cookie preferences in your browser settings at any time.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:
Email: privacy@pintchpoint.com